About us

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Our Story

Onecall Removals was started by making sure goods are moved in a perfect manner. We are a Removals business located in Newcastle, Australia, dedicated to providing exceptional moving services with a personal touch.

What Makes Us Different

Onecall Removals stands out from other removalists in Newcastle because we offer a quote today, and tomorrow we will have completed your job. We prioritize efficiency and customer satisfaction above all else.

Our Core Values

At Onecall Removals, our core values drive everything we do:

• Integrity and Honesty: Acting with honesty and transparency in all interactions. Impact: Builds trust with customers and employees, leading to stronger relationships and a positive reputation.
• Accountability and Reliability: Taking responsibility for actions and fulfilling commitments. Impact: Ensures timely and reliable service, reducing stress for customers and building confidence in the company's ability to deliver.
• Customer Focus and Compassion: Prioritizing customer needs and treating them with empathy and respect. Impact: Enhances customer satisfaction and loyalty, leading to repeat business and positive word-of-mouth referrals.
• Teamwork and Collaboration: Encouraging cooperation and collaboration among team members. Impact: Improves efficiency, problem-solving, and overall team performance, leading to a more positive and productive work environment.
• Excellence and Continuous Improvement: Striving for the highest standards of quality and constantly seeking ways to improve processes and services. Impact: Ensures a high-quality moving and storage experience for customers, leading to greater satisfaction and loyalty.
• Respect and Dignity: Treating everyone with respect and valuing their contributions. Impact: Fosters a positive and inclusive work environment, leading to higher employee morale and retention.

Our Speciality